The rooms here are very large, with a full bathroom that gets cleaned daily and safety measures like smoke detectors, plus there's a bus stop nearby.

The location of the hotel was fantastic, being just a short walk away from the Cruise Terminal and the main port. It was also close to the metro station and train station, making it convenient for business travelers. The 24-hour reception was a great feature, especially for those arriving late or leaving early. The rooms were clean and well-maintained, with fresh towels and bed linen provided every two days. The Smart TV with Netflix was a nice touch for a relaxing evening in.

Felt very welcomed, no complaints at all.

Help from the staff.

location

street noise. smell in the room.

The breakfast was included and had lots of meals.

The hotel is conveniently located near the main train station, making it easy for business guests to travel. It is also close to the cruise port, perfect for those embarking on a work-related cruise. it is situated near one city bus tour stop, making it convenient for exploring the city during free time. The hotel is surrounded by transport and local shops, providing easy access to everything business guests may need during their stay.

The hotel needs to improve its cleanliness standards in some areas.

1. The location. 2. The reception was very helpful in telling us to use the trolley to move our bags to the cruise terminal the next morning. Truly thankful to him.

No lift to the 6/F. As we were placed at a corner room on the 6/F, the lift could only ride us up to the 5/F, and we had to carry our heavy bags to walk up.

I had a comfortable bad. Sound isolation was very good. It was near one of the metro stations. Also the city center was very close (like 15 minutes walking distance).

The staff was nice and very kind, providing an amazing service. The hotel was excellent and nice, about 900 feet from the subway station.

The value for the money at this hotel was outstanding. The room was clean, comfortable, and exceeded our expectations. The location was perfect, just a short walk from the main train station and within walking distance to popular attractions like the Red palace and Aquarium. The staff at New Alexander were incredibly helpful and friendly, making our stay even more enjoyable.

More breakfast choices would have made our stay even better.

L'hotel è decisamente fatiscente. Molte acchie presenti sulla moquette dei corridoi e della camera. Nella camera il frigobar non era funzionante ed il problema non è stato risolto nonostante la mia segnalazione. Su 6 prese elettriche ne funzionavano solo 2. Il primo giorno ho utilizzato lo shampoo doccia e non mi è stato sostiruito, così la mattina del giorno successivo ho dovuto usarne uno che fortunetamente avevo di scorta. Insomma nel complesso sconsiglio vivamente di soggiornare in questo hotel cui, a mio parere, non viene fatta manutenzione da anni.

Nothing.Hotel is only good if you go to MSC cruise, because port is very near.

Fantastic location near transportation and local shops. Cleanliness is impeccable, with comfortable beds. Breakfast has a diverse range for a reasonable €5 price. Staff is helpful and accommodating.

Nothing could have been better.

The, the location, the wi-fi, the niceness of the staff and managers. The cleanliness of the room and bathroom. The flexibility of the staff to get me a pot of boiling water for myself each day (for tea in my room; no tea/coffee facilities in room - I guess this won't change, but it is standard in most hotel rooms I've stayed in).

I hate to say anything negative about a business, but The Bare Minimum best describes our experience. The staff were really lovely, when they could be bothered to speak. They have no idea of the value to their business of cheerful interaction with guests. The place is like a morgue! The breakfast was really poor, with the cheapest of everything, and the meats and cheese being re-served each day, all dried and curly! The pillows were rock hard and lumpy. The 'double bed' was 2 singles put together, which is never great, is it? Just for want of some effort in interaction, a warm atmosphere, better quality breakfast, decent pillows (come on guys!) and a true double bed, the place could be very good value indeed. The wi-fi, location and price were the reason we chose it, but I would probably try somewhere else next time (the hotel next door might be better?). Such a pity as we could tell that the staff/managers were actually nice people. I wish they would read a book or two on how to run a good budget hotel! I really don't think it was good value for the price.

104th room was very bad.